Shipping policy
Shipping Policy
Last updated: October 20, 2026
Sarah Alrehaimi Coaching & Consulting provides professional services, including coaching, consulting, workshops, masterminds, group programs, strategy sessions, and professional development experiences.
We do not sell or ship physical products. Accordingly, no physical shipping or delivery applies to our services.
1. No Physical Shipping
All services are delivered online, in person, or through a combination of formats, as described on the applicable booking page, proposal, program description, or agreement.
Because our offerings are services rather than physical goods:
- We do not ship physical products.
- No shipping fees apply to service bookings.
- No delivery address is required unless specifically requested for administrative or service-related purposes.
- There are no shipping timelines, tracking numbers, or physical delivery obligations.
2. Online Services
Online services may be delivered through third-party platforms, including video-conferencing, scheduling, payment, file-sharing, communication, or learning-management platforms.
You are responsible for having:
- A suitable device.
- A reliable internet connection.
- Any required software or applications.
- The login details or access information needed to participate.
- A suitable environment for attending sessions or accessing materials.
Access instructions, meeting links, login details, or other delivery information will generally be provided by email or through the relevant third-party platform.
We are not responsible for delays or access issues caused by your equipment, internet connection, email provider, software, or third-party platform.
3. In-Person Services
Where a service is provided in person, the location, date, time, and any attendance instructions will be communicated before the service takes place.
You are responsible for making your own travel and attendance arrangements unless the applicable service terms expressly state otherwise.
Any venue-related requirements, access instructions, parking information, or other relevant details will be provided where applicable.
4. Digital Materials
Some services may include digital materials, such as guides, workbooks, templates, presentations, recordings, or other educational resources.
Digital materials may be provided by email, download link, online platform, or another electronic method. They are not physically shipped.
If you experience a technical issue accessing digital materials, please contact us using the contact information listed on our website so we can assist you.
Access to digital materials may be subject to the applicable service terms, product-specific terms, access periods, or technical limitations.
5. Service Delays or Changes
We will use reasonable efforts to provide services at the scheduled time and in the agreed format.
However, service delivery may occasionally be delayed, rescheduled, changed, or interrupted due to circumstances beyond our reasonable control, including illness, emergencies, technical problems, platform outages, internet failures, government action, or other force majeure events.
Where reasonably possible, we will notify affected clients and consider appropriate alternatives, such as rescheduling, alternative delivery, access to a recording, a credit, or another reasonable arrangement.
6. Contact Us
If you have questions about service delivery, access instructions, digital materials, or this Shipping Policy, please contact us using the contact information listed on our website.
Because we do not ship physical products, please do not send physical items or documents to us unless we have specifically requested them and provided delivery instructions.